Frequently Asked Questions

How long is the promotion running?

The purchase period kicks off on the 01/06/2021 and ends at 11:59pm AEST on the 30/06/2021. No entries will be accepted if products have been purchased after this time. The promotion period is from the 01/06/2021 and ends 11:59pm AEST on the 14/07/2021.

Where is the promotion running?

Any retailer in Australia that stocks Eufy Security products (e.g. JB HiFi, Supercheap Auto, The Good Guys, Mitre 10, Bunnings Warehoise, Officeworks, Bing Lee, Online stores, etc).

What proof of purchase do I need?

Keep a copy of your original itemised purchase receipt and take a photo of it to upload, clearly showing the date of purchase, retailer and product purchased. Failure to produce proof of purchase for all entries when requested may result in the validation of all of an entrant’s entries, and forfeiture of any right to a prize. 

Proof of purchase must be identical to that submitted with your entry. If, in the Promoter's opinion, you have shared any proof of purchase with another person, all your entries will be invalid and you will lose any right to a prize.

How can I enter the promotion?

To enter, you must, during the Promotion Period:

a) Purchase any Participating Product from a Participating Retailer (“Qualifying Purchase”);

b) Collect and retain a copy of the Qualifying Purchase Receipt from the Qualifying Purchase;

c) Visit https://eufypromotions.com.au/ using a compatible browser and fully complete and submit the online entry form, providing all details required, including but not limited to:

i. Any requested information about the Participating Product and Qualifying Purchase (including purchase date, product purchased, place of purchase, etc);

ii. Uploading a copy of the Purchase Receipt from the Qualifying Purchase (“Qualifying Purchase Receipt”) in an accepted file size/format;

iii. Any requested personal information (including first name, last name, mobile phone number, email address, delivery address, etc);

iv. Indicate acceptance of these Terms and Conditions;

v. Participate in a four (4) question customer survey; and

vi. Unlock the EUFY Security System by entering the unique code sent via SMS to your mobile phone number.

What can I win?

There are up to 1,236 prizes available – 1,230 instant win prizes and 6 major prizes.

Instant win prizes are as follows:

  • 230 – Eufy Security Entry Sensor – SRP $49.00
  • 230 – Eufy Security Motion Sensor – SRP $49.99
  • 200 – Eufy Security Alarm Keypad – SRP $99.95
  • 150 – Eufy Security Indoor Camera Tilt – SRP $99.95
  • 150 – Eufy Security Indoor Camera Pan & Tilt – SRP $129.95
  • 30 – Eufy Smart Lock – SRP $249.95
  • 100 – Eufy Security Video Doorbell 1080P (Battery) + Mini Repeater – SRP $249.95
  • 30 – Eufy Smart Lock Touch – SRP $349.95
  • 30 – Eufy Security 5-in-1 Alarm Kit – SRP $349.95
  • 30 – Eufy Security Floodlight 1080P (White) – SRP $299.95
  • 10 – Eufy Smart Lock Touch + Wifi – SRP $499.95
  • 10 – Eufy RoboVac G10 Hybrid – SRP $499.95
  • 30 – Eufy Cam Security Kit 4 Pack – SRP $1249.00

All instant win prizes will be sent to each winner's nominated Australian residential address as specified in their online entry form within 28 days of verification. There is a limit of five (5) instant prizes per person (except for SA residents).

Major prizes are as follows:

  • 1 x Mitsubishi Triton GSR – SRP $57,240.00
  • 5 x Luxury Escape Holiday’s in the form of a digital e-gift card – RRP $2,000.00

To read the full digital e-gift card Terms and Conditions, go to https://truerewards.com.au/terms-of-service. Digital e-gift cards will be sent to each winner's email address, as specified in their online entry form within 28 days of verification. There is a limit of one major prize per person (except for SA residents).

How do I know if I’ve won?

Once you have successfully entered the required details, you will be instantly notified on screen whether you’re an Instant Winner and you will also be told the value of the prize you have won. Winners will receive a confirmation email advising of the winning product and Terms & Conditions. You will also be automatically entered into Major Prize Draw.

How are instant win prizes awarded?

There are up to 1,230 instant win prizes to be awarded based on pre-determined times via a random computerised drawing system during the Promotion Period at iGO Direct Group, 45 Stubbs Street, Kensington VIC 3031. Upon submission of an entry, you will get a return online message acknowledging your entry and informing you if you have provisionally won an instant prize and if so, which prize you have won, and details on how to verify your entry and claim your prize.

Who can enter?

Only Australian residents who are aged 18 or over.

How many times can I enter?

You can enter twice per day, provided you only enter once per itemised receipt. Each entry must be submitted separately in accordance with the Terms and Conditions.

How many Major Winners will there be and how will they be chosen?

There will be six (6) Major Winner’s determined in respect of this competition. The draw will be held at 12:00pm (AEST) on 16/07/2021 at iGoDirect Group. The first six (6) valid entries drawn randomly, in descending order of value, from all entries received during the Promotion Period will win a major prize. The Promoter may draw additional reserve entries in the draw and record them in order, in case a winning entry/entrant is deemed invalid.

Where can I find who the winners are?

Any winners of both instant win and major prizes valued will have their name and state/territory of residence published on the entry site. Click on the “Winner” page.